GDPR compliance

Privacy Policy
& GDPR

Last updated: September 10, 2026  ·  Effective since May 25, 2018 (GDPR)
i This English version is provided for convenience. In case of discrepancy or dispute, the French version is the sole legally binding text, under French law.
i GDPR compliance: GoMySeo processes your personal data in accordance with Regulation (EU) 2016/679 and the amended French Data Protection Act. You have rights over your data — see section 6.
Contents
  1. Data controller
  2. Legal basis for processing
  3. Data collected & purposes
  4. Retention periods
  5. Subprocessors & transfers
  6. Your GDPR rights
  7. Cookie policy
  8. Newsletter & communications
  9. Data security
  10. Contact

1. Data controller

The controller for personal data collected in connection with the use of the site and the GoMySeo platform is:

For any question relating to the protection of your data, send your request by email to contact@gomyseo.com with the subject "GDPR Rights Request". A response will be provided within a maximum of 30 calendar days in accordance with article 12 of the GDPR.

2. Legal basis for processing

Processing activityLegal basis (GDPR art. 6)
Account creation and service provisionContract performance (6.1.b)
Billing, payments, accounting archivesLegal obligation (6.1.c)
Newsletter and marketing communicationsExplicit consent (6.1.a)
Service improvement, security, abuse detectionLegitimate interest (6.1.f)
Customer support, dispute handlingContract performance (6.1.b)
Google Search Console connection (OAuth)Explicit consent (6.1.a)

3. Data collected & purposes

Account data
Billing data
Service usage data
Technical data
Newsletter

4. Retention periods

Data categoryRetention periodReason
Active account (email, profile, reports)Duration of the subscriptionContract performance
After account termination30 days, then permanently deletedHandling of payment disputes
Billing data (references, amounts)10 yearsAccounting obligation (French Commercial Code art. L.123-22)
Technical access logs (IP, browser)12 monthsSecurity, legal obligation (LCEN)
Newsletter / marketing consentUntil unsubscribe or deletion requestConsent
Google Search Console OAuth tokensDuration of the active connection (revocable at any time)Providing the service
Customer support messages3 years from ticket closureDispute handling
You can delete your account at any time from your client area (Settings → Delete my account). Access is cut off immediately. Your data is kept for 30 days to handle any payment disputes, then automatically and permanently deleted.

5. Subprocessors & transfers outside the EU

GoMySeo uses the following subprocessors, with appropriate contractual safeguards in place (Standard Contractual Clauses — SCC — for transfers outside the EU):

SubprocessorCountry / RegionPurposeData transmitted
Stripe Inc.USA (SCC)Payments and billingEmail, bank data (handled directly by Stripe)
IONOS SEGermany (EU)Server and data hostingAll platform data
Generative AI providerUSA (SCC)Chat replies, analyses and content generationText and instructions submitted for generation
Google LLCUSA (SCC)Search Console API, Google Maps Platform (GBP Heatmap)GSC OAuth tokens, geographic coordinates
Specialized SEO/SERP data providerOutside EU (SCC)SEO, SERP, ranking, backlink and keyword dataURLs and keywords analyzed
Google Ireland Ltd.Ireland (EU) / USA (SCC)Google Analytics 4 (audience measurement), Google Ads (conversion measurement), only with your cookie consent (see section 7)Pseudonymous identifiers, pages viewed, traffic source
Meta Platforms Ireland Ltd.Ireland (EU) / USA (SCC)Meta Pixel (advertising campaign measurement), only with your cookie consent (see section 7)Pseudonymous identifiers, pages viewed

GoMySeo does not sell or rent any personal data to third parties. Data collected by audience measurement and advertising cookies is only shared with Google and Meta if you have consented to it via the cookie banner (see section 7).

6. Your GDPR rights

In accordance with Regulation (EU) 2016/679 (GDPR) and the French Data Protection Act, you have the following rights:

RightWhat you can doHow to exercise it
Access (art. 15)Obtain a copy of all your personal dataEmail contact@gomyseo.com
Rectification (art. 16)Correct or complete inaccurate dataClient area or email
Erasure (art. 17)Request deletion of your account and dataSettings → Delete my account
Restriction (art. 18)Request temporary suspension of processingEmail contact@gomyseo.com
Portability (art. 20)Receive your data in a structured, machine-readable format (JSON)Email contact@gomyseo.com
Objection (art. 21)Object to processing for direct marketing purposesUnsubscribe link or email
Withdraw consentWithdraw your consent (newsletter, cookies) with no retroactive effectLink in each email, or email
To exercise your rights: contact@gomyseo.com with subject "GDPR Rights Request — [type of request]". Response within 30 days maximum (GDPR art. 12), extendable to 3 months for complex requests.

You have the right to lodge a complaint with the CNIL (French data protection authority) if you believe the processing of your data infringes your rights:
Commission Nationale de l'Informatique et des Libertés — 3 Place de Fontenoy, 75007 Paris, France — cnil.fr/fr/plaintes

7. Cookie policy

A cookie is a small text file stored on your device when you visit a website. gomyseo.com uses two categories of cookies: cookies strictly necessary for the service to function, and optional cookies used for audience measurement (Google Analytics 4) and for advertising and social media (Google Ads, Meta Pixel). Optional cookies are never set before you have given your consent through the cookie banner displayed on your first visit.

7.1 Cookies used

Cookie nameProviderPurposeDuration
Strictly necessary cookies (exempt from consent)
PHPSESSIDGoMySeoAuthentication, form CSRF protectionSession (closed on logout)
gomyseo_forumGoMySeoForum login sessionSession
gms_ccGoMySeoStores your cookie choices (acceptance or refusal)6 months
__stripe_midStripeFraud prevention during secure payment1 year (only set during a payment)
__stripe_sidStripeFraud prevention during secure payment30 minutes (only set during a payment)
Audience measurement (subject to your consent)
_gaGoogle Analytics 4Anonymous visitor identifier13 months
_ga_*Google Analytics 4Browsing session state13 months
_gidGoogle Analytics 4Distinguishing visitors24 hours
_gatGoogle Analytics 4Request rate limiting1 minute
Advertising and social media (subject to your consent)
_gcl_auGoogle AdsAdvertising conversion measurement3 months
_gcl_awGoogle AdsAttribution of clicks on Google ads3 months
_fbpMeta (Facebook, Instagram)Meta Pixel browser identifier, campaign measurement3 months
_fbcMeta (Facebook, Instagram)Attribution of clicks from Facebook and Instagram ads3 months

7.2 Legal basis

Optional cookies (audience measurement, advertising and social media) are set on the basis of your consent (article 82 of the French Data Protection Act, "loi Informatique et Libertés", and article 6.1.a GDPR), in accordance with the CNIL guidelines and recommendation on cookies and other trackers. Strictly necessary cookies are exempt from consent because they are essential to provide the service you request (login, form security, secure payment, remembering your cookie choices).

7.3 Your choices

Data collected by Google Analytics, Google Ads and Meta Pixel may be transferred outside the European Union under the safeguards described in section 5. For more information, see the privacy policies of Google (Google Ireland Ltd.) and Meta (Meta Platforms Ireland Ltd.).

8. Newsletter & communications

By subscribing to the GoMySeo newsletter, you agree to receive emails containing SEO and GEO tips, platform news, and information about new features.

Transactional emails (order confirmation, invoices, quota alerts) are sent regardless of newsletter consent, as they are necessary for contract performance.

9. Data security

The publisher implements the following technical and organizational measures to protect your data:

In the event of a personal data breach likely to result in a high risk to your rights and freedoms, you will be notified as soon as possible, in accordance with article 34 of the GDPR.

10. Contact

For any question relating to your personal data:
contact@gomyseo.com — The Ovena / GoMySeo — 3 Rue des Noyers, 14740 Saint-Manvieu-Norrey, France
Subject: "GDPR — [your request]"

Additional legal documents: